1. How can I view your pricing?
We exchange quotes and invoices through email. Please review our pricing guide on our services page. Click the “free quote” tab to submit a quote request.
2.I do not see the price for what I want on the pricing guide. Can I send you a picture of what I’m interested in?
Yes! Please feel free to send us any inspiration pictures to our email firstname.lastname@example.org
3. How far should I book in advance?
We prefer you book as early as possible. We are sometimes booked months in advance, but we are also able to accommodate last minute requests if we have the supplies available. Your deposit reserves your date. Our calendar fills quickly and we would love to have your event on it. We need at least a week in advance on yard art. If an order is placed less than one week it will incur a rush fee.
4. Can I meet with you at my event venue?
Yes. We offer on-site consultations during the weekdays. Please contact us for more information.
5. How much is the delivery fee?
This prices for delivery fees vary depending on the amount of miles we have to drive.
6. How long will balloons last outdoors?
We never guarantee perfect results with balloon decor outdoors. However, we further state that we will do everything in our power to make sure the decor will hold up by using the BEST quality of balloons.
7. How long will balloons last indoors?
Many of our air-filled designs can last a few weeks in doors.
8. What if I must cancel my event?
We do not offer refunds because we reserve the date for you and purchase supplies for your event. We will allow for you to reschedule your event and use the money you paid as a credit with us. Orders canceled less than 14 days from the event are ineligible for a credit.
9. How can I reserve my date?
You can reserve your date by putting down a deposit of 50% of the total amount due or paying in full. Events with a date within two weeks must be paid in full. We understand that a check may need to be processed for corporations, schools, and organizations. However, if the payment is not received by the finalized due date, the entity will incur a late fee.
10. I know what I want but how do I pay?
We will send you an invoice when you decide which design you like, and you can pay it online with a credit or debit card. We also take other forms of payment such as cash or checks.